What Clients Want From Their Marketing Agency | HubSpot Partner Resources (2024)

The Core Competencies your Agency Needs to Get Hired

What Clients Want From Their Marketing Agency | HubSpot Partner Resources (1)

Marketing dollars have shifted away from outbound tactics like PR and cold calling. These days, businesses are putting their money behind blogging and social media in an effort to follow their customers online.

However, they lack the time and resources needed to master these skills and make the shift effectively. As a result, they're looking to outside agencies for help.

Download this ebook to find out what they're looking for in a marketing agency.

This ebook outlines what thousands of businesses look for when hiring and evaluating an inbound marketing agency. It details the core competencies you'll need to secure more retainer business for your firm, including:

  • Delivering the Right Services - Marketers and business owners want to hire an agency that will implement the inbound tactics that best correlate to their success
  • Conducting a Goal-Oriented Sales Process - Agencies who tailor their pitch to the specific challenges and goals of the client wins the retainer business
  • Showcasing Specific Areas of Focus - Your clients are looking for agencies with industry expertise and specialization that complement their goals and challenges
  • Emphasizing Measurement and Analysis - Agencies who measure everything succeed faster; and clients want to know that you can crunch and interpret their numbers

Download the Agency Ebook!

What Clients Want From Their Marketing Agency | HubSpot Partner Resources (2024)

FAQs

What do clients want from marketing agencies? ›

Clients want agencies that take the time to understand their vision and target audience. A deep understanding of the brand's values, mission, and target market allows agencies to create compelling and tailored marketing strategies.

What do brands want from agencies? ›

– Brand Reputation: An agency can help you build a brand reputation that resonates with your target audience. They can help you find the right channels to use for marketing your brand, from social media to email campaigns to store displays. They can also help you build a brand voice that reflects your personality.

Why do you want to work for our marketing agency? ›

“I enjoy creative work” “I thrive in a collaborative environment” “I hear there are lots of career advancement opportunities” “I like the culture of marketing companies”

Why do companies partner with agencies? ›

Agency partnerships can increase marketing reach and earn additional referral revenue. They can help you reach new potential clients and add more value for current clients. They may also collect payments and maintain customer relationships on your behalf.

What are 3 things customers want? ›

Customer Service Expectations: 8 Things Every Consumer Wants
  • Personalized experience.
  • Quick response times.
  • Fast issue resolution.
  • To be heard.
  • Transparency.
  • Competence.
  • Multiple communication options.
  • Follow ups.
May 3, 2024

What do all clients want? ›

Clients want to work with someone they trust. Specifically, they need to trust that you are competent at what you do; that you have integrity; and that you have positive intent—that you will focus on their needs and their agenda.

What do clients expect from their agencies in terms of leadership? ›

To the client, the agency account lead is a thought leader, an educator, a confidant, a challenger and a sounding board. If there's a problem that needs solving, they are the first person the client calls.

What are people looking for in brands? ›

OFFER UNIQUE & VALUABLE PERSPECTIVES IN YOUR INDUSTRY

Consumers look to brands to help them identify new opportunities to save money, increase revenue, discover new markets and limit risk in ways they have not yet recognized.

What is the target audience of a brand agency? ›

The ideal target audience of a branding and designing agency is businesses of all sizes that are looking to create or improve their brand identity. This can include: Startups and entrepreneurs: New businesses and entrepreneurs often seek branding and design services to create a strong brand identity from the start.

How to answer what are your motivations? ›

Possible motivations to focus on as you develop your answer
  1. Taking on or overcoming challenges.
  2. Developing new skills.
  3. Working with others.
  4. Working independently.
  5. Having little (or more frequent) direct supervision.
  6. Being part of, or leading, a team.
  7. Teaching or mentoring others.
Oct 26, 2023

What should I say in a marketing agency interview? ›

In a marketing interview, you can expect to talk about your experience, your interest in the industry, what value you envision adding to the team, and your general work preferences. You can also anticipate getting answers to your questions about the position or company.

Why are you interested in this position? ›

Why are you interested in the position answer? I am interested in this position because it aligns perfectly with my skills, experiences, and career aspirations. I am excited about the opportunity to contribute my expertise to [Company Name] and make a meaningful impact in [specific area or industry].

What are the benefits of agency collaboration? ›

The Power of Cross-Agency Collaboration
  • Leverage Diverse Skills and Experience. Inside your agency, you develop a language and workflow based on those you work with every day. ...
  • Develop a Common Language. ...
  • Gain Higher-Level Insight. ...
  • Challenge, Discover, Innovate.

What are the benefits of agency relationship? ›

It benefits you in a long run. After the contract, agencies study your business. They build a strong understanding of your business its goal and its target audience. After going into the depth of your business they set their goals according to the need of your business.

Why partner with a digital marketing agency? ›

A digital marketing agency already has a skilled team in place, eliminating the need for recruitment and training expenses. Digital marketing agencies work with budgets of all sizes. They can help you allocate your marketing budget effectively, optimizing it for the best results.

Why do clients hire advertising agencies? ›

Improve Your Return on Investment and Save Time. By working closely with an advertising agency, you can speed up the process of creating effective campaigns. Usually working with multiple clients, an agency will be able to negotiate better advertising rates, improving your return on investment.

What do marketing companies do for their clients? ›

A marketing agency is your secret to getting more marketing done in less time. Marketing agencies help businesses reach, nurture, and convert users through marketing strategies like print advertising, search engine optimization (SEO), and social media marketing.

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