How to Fix Slow or Dropped WiFi Samsung Smart TV (2024)

Authored by: Support.com Tech Pro Team

1. Introduction

When you're trying to stream to yourSamsung Smart TV and the playback keeps pausing or buffering, it can often be a sign that the Wi-Fi connection to your TV is having some problems.

This guide will help solve problems related to slow Wi-Fi performance you may be having with your Samsung Smart TV.

How to Fix Slow or Dropped WiFi Samsung Smart TV (1)

2. Internet Speed Test

  1. Press the Smart Hub button on your remote.

How to Fix Slow or Dropped WiFi Samsung Smart TV (2)


  1. Selectthe Web Browser.

How to Fix Slow or Dropped WiFi Samsung Smart TV (3)

  1. Navigate tohttp://www.speedtest.net/

How to Fix Slow or Dropped WiFi Samsung Smart TV (4)


  1. Click Go.

How to Fix Slow or Dropped WiFi Samsung Smart TV (5)

  1. The speedtest will run.

How to Fix Slow or Dropped WiFi Samsung Smart TV (6)

  1. If your results are noticeably lower than usual you may be experiencing connection issues. The distance between the router and your TV and other problems can cause this.

How to Fix Slow or Dropped WiFi Samsung Smart TV (7)

Recommended download speeds are:

  • Basic Streaming - 1.5Mb or 1,500K
  • HD Streaming - 5Mb or 5,000K
  • Full HD or Super HD Streaming - 10Mb or 10,000K

3. Range Check

The device needs to be within a reasonable range of the router in order to connect and have the best connection speeds.

  • In general, in most homes, you can be up to 30 feet from your router for a decent connection.
  • From 30' to 50' away, the speeds will be slower, and may drop occasionally, but it should be usable.
  • Greater than 50' away, and the signal will most likely be too weak to overcome interference. The speeds will be slow, and the connection may be sporadic.

The above numbers are approximates only. Optimal range may vary based on router make and model.

4. Restart

  1. Turn it off by pressing the Power button on the unit itself or on the remote.

How to Fix Slow or Dropped WiFi Samsung Smart TV (8)

  1. Then unplug it from the power outlet.

How to Fix Slow or Dropped WiFi Samsung Smart TV (9)

  1. Wait for 10 seconds.
  2. Plug it back in then turn the TV back on from the Power button.

How to Fix Slow or Dropped WiFi Samsung Smart TV (10)

5. What's next?

6. Relocate Router Check

Your router may need to be relocated to a more centralized location in order to provide better coverage for all your devices.

Good Placement

How to Fix Slow or Dropped WiFi Samsung Smart TV (11)

Bad Placement

How to Fix Slow or Dropped WiFi Samsung Smart TV (12)

7. Router Relocation

Since this appears to be a range issue that can be resolved by putting the router in closer proximity to the device's intended use area, we recommend moving the router to a more centralized location.

8. Range Extender

If wireless signal is not reaching your device, andrelocatingyourrouter or the device itselfto be incloser proximity is not possible or doesn't resolve the issue, a great way to boost wireless signal without replacing existing equipment is toacquire and install a range extender.Range extenders work with your existing wireless routeras a type of wireless repeater used to expand the reach of wireless signal in your home.

How to Fix Slow or Dropped WiFi Samsung Smart TV (2024)

FAQs

How to Fix Slow or Dropped WiFi Samsung Smart TV? ›

To fix a slow internet connection that might be hindering a smart TV's efficiency, you can try: Resetting your router. Turn the router off, unplug it from the power source for at least a minute and plug it back in to allow the router to reboot and reestablish a connection. Moving the router closer to the smart TV.

Why is my Samsung smart TV Wi-Fi so slow? ›

To fix a slow internet connection that might be hindering a smart TV's efficiency, you can try: Resetting your router. Turn the router off, unplug it from the power source for at least a minute and plug it back in to allow the router to reboot and reestablish a connection. Moving the router closer to the smart TV.

Why does my Samsung smart TV keep dropping Wi-Fi? ›

Sometimes, unplugging both your TV and router and then plugging them back in will solve connection issues. 1 Carefully remove the power cables from both your TV and router. 2 Then wait at least 30 seconds. 3 Next, plug the power cables back into your TV and router.

How do I fix my slow Samsung TV? ›

1 With the TV turned on, press and hold the power button on your Samsung TV remote. 2 Continue holding the power button while the TV powers off and then back on. 3 You have just cold booted the TV. The memory cache is cleared and the TV should run more smoothly.

How can I improve my Samsung Wi-Fi connection? ›

Weak signal? How to get better Wi-Fi on your Android
  1. Sometimes the easiest solution is the best one. ...
  2. Update your phone. ...
  3. Drop, then add the faulty network. ...
  4. Reset your network settings. ...
  5. Reset your router. ...
  6. Move your router. ...
  7. Update your router. ...
  8. Change your DNS server.
Apr 6, 2023

How do I fix a weak Wi-Fi signal on my TV? ›

Power reset or restart your TV and your modem/router

A power cycle or reset of your devices often improves or resolves Wi-Fi connectivity issues. Then, check your network connection status and the troubleshooting steps provided if needed.

Why is my smart TV not staying connected to Wi-Fi? ›

Check network settings

Look in your network settings on your TV, and make sure they are turned on and that there are no error messages. While you're there, look for an option to reset your network and reset it before restarting your TV for good measure.

Why does my Wi-Fi keep disconnecting on my Samsung Galaxy? ›

Sometimes Wi-Fi problems are caused by simple network issues. Other times, you may need to take additional steps on your phone or tablet to ensure your Wi-Fi connection is stable, such as re-adding the connection or assigning a static IP address.

Do smart TVs drain Wi-Fi? ›

Each of these devices connects to your internet network either through WiFi or a hardwire connection. Some of these devices – like cameras or 4K TVs – consume a lot of bandwidth. It's not unusual for your speeds to come down at night when everyone at home finishes dinner and starts streaming Netflix at the same time.

How do I reset my Samsung TV network? ›

Please use the following steps:
  1. 1 On your TV, navigate to and select Menu.
  2. 2 Select Settings, and then select All Settings.
  3. 3 Select Connections.
  4. 4 Select Network, and then select Reset Network.
  5. 5 You will be asked if you want to reset the network settings.
Feb 21, 2024

What internet speed do I need for Samsung smart TV? ›

Uswitch recommended broadband speed for streaming
Video typeRecommended minimum speed per device
SD streaming3 Mbps
HD streaming5 Mbps
Ultra HD streaming (4K)25 Mbps
Mar 26, 2024

Should smart TV be wired or wireless? ›

Should I use Wi-Fi or Ethernet for my smart TV? Ethernet would be better than Wi-Fi for a smart TV, if you have your modem nearby. This ensures a more stable and reliable connection for your TV. But if your modem is far away, you can likely make do with Wi-Fi.

Why is my Samsung TV so slow all of a sudden? ›

The more apps you run on your TV, the more memory it uses and when the memory gets low, it can start to run a little slow. It may take a while to turn on, the apps may take longer to start, or the menu may take longer to load.

Why is my Samsung so slow all of a sudden? ›

Clear your Galaxy's cache partition

Clearing the system cache can help resolve more persistent issues—including a sluggish phone. Turn off your phone. Press and hold the Volume Up and Power buttons at the same time until the Android logo appears.

Why does my Samsung smart TV keep buffering? ›

Most of the time buffering occurs due to the device not receiving proper speed to be able to promote the video. If you're using Wi-Fi, it may be a bandwidth issue, or simple a priority setting you need to change on your router to get more speed to the phone.

What Internet speed is needed for Samsung smart TV? ›

If you don't tend to stream in UHD or 4K, your internet speed just needs to sit comfortably above 5Mbps.

Why does my TV have a hard time connecting to Wi-Fi? ›

Verify that your smart TV is within range of the Wi-Fi signal and not obstructed by physical barriers. Make sure that your Wi-Fi network is active and visible on other devices. Restart Your Devices: Sometimes, connectivity issues can be resolved with a simple restart.

Why is my Samsung internet so slow? ›

A slow data connection on your phone is usually caused by a poor connection in your location, network congestion, or too many background apps running. Slow iOS or Android internet is a familiar problem for smartphone owners, and there are many reasons why your phone internet is slow.

Why is Samsung internet very slow? ›

As you visit websites, the Samsung Internet browser downloads files, cookies, and other data. Sometimes, too much data builds up over time and slows down the browser.

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