Freedom Mobile ‘My Account’ App Download No Longer Possible as App Cancelled • iPhone in Canada Blog (2024)

FAQs

Why is my iPhone not letting me download apps? ›

Summary: You can't download apps in iPhone due to various reasons, such as outdated iOS, device running out of storage space, app installation restrictions, etc. Try to restart the iPhone or App Store, update iOS, or check storage space to fix 'unable to install app on iPhone' issue.

Your payment method might be outdated

If you are trying to download an app that requires payment, but your payment info is outdated, then you will see an error message when you try to download the app from the App Store. In many cases, if your payment method isn't valid, you can't even download free apps.

Follow the steps below to change your official App Store location: Launch the App Store app, then tap on your profile picture. Tap on your name and email. Tap on Country/Region > Change Country or Region.

If your device is low on storage space, it can stop apps from downloading and installing. Your device may be low on space if: You get a notification about storage space. There's less than 1 GB available on your device.

If your phone is running low on storage, it can prevent the apps and games from downloading. Make sure, the phone has enough free storage. If there's not, delete some photos, videos or unused apps and then try to download the app. The oldest trick in the book works most of the time.

Some purchases might require you to have a credit card on file, even if you use your Apple Account balance to make the purchase. 1. You can download free apps, but you may need to have a valid payment method on file, even if the app you want to download is free. As long as you only download free apps, it costs nothing.

Make sure you're using the right Apple ID. If you can't update apps, check that you're using the right Apple ID. When you download an app, it's tied to the Apple ID you used when you downloaded it. That means that you need to be logged into that original Apple ID to use the app on your iPhone.

Virtually ALL free apps have what are called "In-App Purchase Options." If an app you want to download has these options, then a payment method is required. You NEVER have to buy anything, but you simply can't have the game or app without a payment method.

Why can't I download apps due to billing problems? ›

If a message says 'billing problem with previous purchase' or 'verification required' If these messages appear, you might be unable to make purchases, download free apps, or use subscriptions. To fix the issue, change your payment method.

Use your iPhone or iPad to change your region

Tap View Account. You might be asked to sign in. Tap Country/Region. Select your new country or region.

If you still can't download after you clear the cache & data of the Play Store, restart your device. Press and hold the Power button until the menu pops up. Tap Power off or Restart if that is an option. If needed, press and hold the Power button until your device turns on again.

Clear the cache & data of the Google Play Store

Clearing cache from Google Play Store is the most common solution to issues when you download apps from Google Play Store. When you clear the cache and data, it may delete some settings on the Google Play Store app like parental controls and password protection.

I can't install apps on my Apple iPhone 15 Pro Max iOS 17

The payment information used when buying apps is connected to your Apple ID. If the information is incorrect, it needs to be updated before you can buy apps. Solution: Log on to App Store from a computer and update your payment information.