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Check the Domains FAQ if you don't find what you're looking for.
If Network Solutions is your DNS hosting provider, follow the steps in this article to verify your domain and set up DNS records for email, Skype for Business Online, and so on.
After you add these records at Network Solutions, your domain will be set up to work with Microsoft services.
Note
Typically it takes about 15 minutes for DNS changes to take effect. However, it can occasionally take longer for a change you've made to update across the Internet's DNS system. If you're having trouble with mail flow or other issues after adding DNS records, see Troubleshoot issues after changing your domain name or DNS records.
Add a TXT record for verification
Before you use your domain with Microsoft, we have to make sure that you own it. Your ability to log in to your account at your domain registrar and create the DNS record proves to Microsoft that you own the domain.
Note
This record is used only to verify that you own your domain; it doesn't affect anything else. You can delete it later, if you like.
To get started, go to your domains page at Network Solutions by using this link. You'll be prompted to log in.
On the landing page, select Domain Names.
Select the check box next to the domain that you want to modify.
Under Actions, select the three dots, and then select Manage from the drop-down list.
Scroll down to select Advanced Tools, and next to Advanced DNS Records, select MANAGE.
You might have to select Continue to get to the Manage Advanced DNS Records page.
On the Manage Advanced DNS Records page, select +ADD RECORD.
Under Type, select TXT from the drop-down list.
In the boxes for the new record, type or copy and paste the values in the following table.
Refers to TXT Value TTL @
(The system will change this value to @ (None) when you save the record.)MS=ms XXXXXXXX
Note: This is an example. Use your specific Destination or Points to Address value here, from the table. How do I find this?3600 Select ADD.
Note
Select Classic View in the upper right to view the TXT record you created.
Wait a few minutes before you continue, so that the record you just created can update across the Internet.
Now that you've added the record at your domain registrar's site, you'll go back to Microsoft and request the record. When Microsoft finds the correct TXT record, your domain is verified.
To verify the record in Microsoft 365:
In the admin center, go to the Settings > Domains.
On the Domains page, select the domain that you're verifying, and select Start setup.
Select Continue.
On the Verify domain page, select Verify.
Note
Typically it takes about 15 minutes for DNS changes to take effect. However, it can occasionally take longer for a change you've made to update across the Internet's DNS system. If you're having trouble with mail flow or other issues after adding DNS records, see Troubleshoot issues after changing your domain name or DNS records.
Add an MX record so email for your domain will come to Microsoft
To get started, go to your domains page at Network Solutions by using this link. You'll be prompted to log in.
On the landing page, select Domain Names.
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Under Actions, select the three dots, and then select Manage in the drop-down list.
Scroll down to select Advanced Tools, and next to Advanced DNS Records, select MANAGE.
You might have to select Continue to get to the Manage Advanced DNS Records page.
On the Manage Advanced DNS Records page, select +ADD RECORD.
Under Type, select MX from the drop-down list.
In the boxes for the new record, type or copy and paste the values from the following table.
Refers to Mail server Priority TTL @ <domain-key>.mail.protection.outlook.com
This value CANNOT end with a period (.)
Note: Get your <domain-key> from your Microsoft account. How do I find this?0
For more information about priority, see What is MX priority?1 Hour Select ADD.
Note
Select Classic View in the upper right to view the TXT record you created.
If there are any other MX records, delete all of them by selecting the edit tool, and then Delete for each record.
Add the CNAME record required for Microsoft
To get started, go to your domains page at Network Solutions by using this link. You'll be prompted to log in.
On the landing page, select Domain Names.
Select the check box next to the domain that you want to modify.
Under Actions, select the three dots, and then select Manage in the drop-down list.
Select Advanced Tools, and next to Advanced DNS Records, select MANAGE.
You might have to select Continue to get to the Manage Advanced DNS Records page.
On the Manage Advanced DNS Records page, select +ADD RECORD.
Under Type, select CNAME from the drop-down list.
In the boxes for the CNAME record, type or copy and paste the values from the following table.
Refers to Host Name Alias to TTL Other Host autodiscover autodiscover.outlook.com This value CANNOT end with a period (.)
1 HourSelect ADD.
Note
Select Classic View in the upper right to view the record you created.
Add a TXT record for SPF to help prevent email spam
Important
You cannot have more than one TXT record for SPF for a domain. If your domain has more than one SPF record, you'll get email errors, as well as delivery and spam classification issues. If you already have an SPF record for your domain, don't create a new one for Microsoft. Instead, add the required Microsoft values to the current record so that you have a single SPF record that includes both sets of values.
To get started, go to your domains page at Network Solutions by using this link. You'll be prompted to log in.
On the landing page, select Domain Names.
Select the check box next to the domain that you want to modify.
Under Actions, select the three dots, and then select Manage in the drop-down list.
Select Advanced Tools, and next to Advanced DNS Records, select MANAGE.
You might have to select Continue to get to the Manage Advanced DNS Records page.
On the Manage Advanced DNS Records page, select +ADD RECORD.
Under Type, select TXT from the drop-down list.
In the boxes for the new record, type or copy and paste the following values.
Refers to TXT Value TTL @
(The system will change this value to @ (None) when you save the record.)v=spf1 include:spf.protection.outlook.com -all
Note: We recommend copying and pasting this entry, so that all of the spacing stays correct.1 Hour Select ADD.
Note
Select Classic View in the upper right to view the record you created.
Advanced option: Skype for Business
Only select this option if your organization uses Skype for Business for online communication services like chat, conference calls, and video calls, in addition to Microsoft Teams. Skype needs 4 records: 2 SRV records for user-to-user communication, and 2 CNAME records to sign-in and connect users to the service.
Add the two required SRV records
To get started, go to your domains page at Network Solutions by using this link. You'll be prompted to log in.
On the landing page, select Domain Names.
Select the check box next to the domain that you want to modify.
Under Actions, select the three dots, and then select Manage in the drop-down list.
Select Advanced Tools, and next to Advanced DNS Records, select MANAGE.
You might have to select Continue to get to the Manage Advanced DNS Records page.
On the Manage Advanced DNS Records page, select +ADD RECORD.
Under Type, select SRV from the drop-down list.
In the boxes for the two new records, type or copy and paste the values from the following table.
(Choose the Service and Protocol values from the drop-down lists.)
Type Service Protocol Weight Port Target Priority TTL SRV _sip TLS 100 443 sipdir.online.lync.com
This value CANNOT end with a period (.)1 1 Hour SRV _sipfederationtls TCP 100 5061 sipfed.online.lync.com
This value CANNOT end with a period (.)1 1 Hour Select ADD.
Note
Select Classic View in the upper right to view the record you created.
Add the other SRV record by copying the values from the second row of the table.
Note
Typically it takes about 15 minutes for DNS changes to take effect. However, it can occasionally take longer for a change you've made to update across the Internet's DNS system. If you're having trouble with mail flow or other issues after adding DNS records, see Find and fix issues after adding your domain or DNS records.
Add the two required CNAME records for Skype for Business
To get started, go to your domains page at Network Solutions by using this link. You'll be prompted to log in.
On the landing page, select Domain Names.
Select the check box next to the domain that you want to modify.
Under Actions, select the three dots, and then select Manage in the drop-down list.
Select Advanced Tools, and next to Advanced DNS Records, select MANAGE.
You might have to select Continue to get to the Manage Advanced DNS Records page.
On the Manage Advanced DNS Records page, select + ADD RECORD.
Under Type, select CNAME from the drop-down list.
In the boxes for the CNAME record, type or copy and paste the values from the following table.
Type Refers to Host Name Alias to TTL CNAME Other Host sip sipdir.online.lync.com
This value CANNOT end with a period (.)1 Hour CNAME Other Host lyncdiscover webdir.online.lync.com
This value CANNOT end with a period (.)1 Hour Select ADD.
Note
Select Classic View in the upper right to view the record you created.
Add the other CNAME record by copying the values from the second row of the table.
Note
Typically it takes about 15 minutes for DNS changes to take effect. However, it can occasionally take longer for a change you've made to update across the Internet's DNS system. If you're having trouble with mail flow or other issues after adding DNS records, see Troubleshoot issues after changing your domain name or DNS records.
Advanced option: Intune and Mobile Device Management for Microsoft 365
This service helps you secure and remotely manage mobile devices that connect to your domain. Mobile Device Management needs 2 CNAME records so that users can enroll devices to the service.
Add the two required CNAME records for Mobile Device Management
To get started, go to your domains page at Network Solutions by using this link. You'll be prompted to log in.
On the landing page, select Domain Names.
Select the check box next to the domain that you want to modify.
Under Actions, select the three dots, and then select Manage in the drop-down list.
Select Advanced Tools, and next to Advanced DNS Records, select MANAGE.
You might have to select Continue to get to the Manage Advanced DNS Records page.
On the Manage Advanced DNS Records page, select +ADD RECORD.
Under Type, select CNAME from the drop-down list.
In the boxes for the CNAME record, type or copy and paste the values from the following table.
Type Refers to Host Name Alias to TTL CNAME Other Host enterpriseregistration enterpriseregistration.windows.net
This value CANNOT end with a period (.)1 Hour CNAME Other Host enterpriseenrollment enterpriseenrollment-s.manage.microsoft.com
This value CANNOT end with a period (.)1 Hour Select ADD.
Note
Select Classic View in the upper right to view the record you created.
Add the other CNAME record by copying the values from the second row of the table.
Note
Typically it takes about 15 minutes for DNS changes to take effect. However, it can occasionally take longer for a change you've made to update across the Internet's DNS system. If you're having trouble with mail flow or other issues after adding DNS records, see Troubleshoot issues after changing your domain name or DNS records.
FAQs
What DNS records do I need for Office 365? ›
External DNS records required for email in Office 365 (Exchange Online) Email in Office 365 requires several different records. The three primary records that all customers should use are the Autodiscover, MX, and SPF records.
How do I create a DNS record in network solutions? ›- Navigate to Account Manager > My Domain Names.
- Select the domain you want to point to Pantheon, then click Manage.
- Click Change Where Domain Points, then select Advanced DNS.
- In the IP Address (A records) section, click Edit A Records.
- Log in to your Office 365 Control Panel.
- From the left menu, select Office 365 Admin Center.
- From the left menu, select Settings, and then select Domains.
- In the Domains section, click Add Domain.
- Enter the domain name when prompted, and then click Next.
- Verify that you own the domain.
Right-click the zone where you want to add a resource record, and then click Add DNS resource record. The Add DNS Resource Records dialog box opens. In Resource record properties, click DNS server and select the DNS server where you want to add one or more new resource records.
What are DNS records? ›DNS records (aka zone files) are instructions that live in authoritative DNS servers and provide information about a domain including what IP address is associated with that domain and how to handle requests for that domain.
Does Office 365 host DNS? ›Then, because Microsoft 365 hosts your DNS, the required DNS records for your services are set up automatically for you. You can update the nameserver records yourself by following the steps your domain registrar may provide in the help content at their website.
What is Microsoft DNS server? ›Applies to: Windows Server 2022, Windows Server 2019, Windows Server 2016. Domain Name System (DNS) is one of the industry-standard suite of protocols that comprise TCP/IP, and together the DNS Client and DNS Server provide computer name-to-IP address mapping name resolution services to computers and users.
How do I find my DNS provider? ›Go to lookup.icann.org. In the search field, enter your domain name and click Lookup. In the results page, scroll down to Registrar Information. The registrar is usually your domain host.
What is Network Solutions DNS servers? ›For advanced users, Network Solutions allows you to manage your name servers and DNS records. You may wish to modify these settings in order to add new hosts to the domain, change IP addresses, or modify an e-mail delivery address. Choose this option to specify different name servers for your selected domain(s).
What are advanced DNS settings? ›The Advanced DNS control is a powerful tool, allowing you to control individual DNS records. It's commonly used to: Point your website to another webserver. Point your email to another provider.
How do I use Network Solutions? ›
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How do I connect my Microsoft domain? ›Go to the Microsoft 365 admin center. In the left nav, choose, Show all > Settings > Domains. Then choose your default domain. Select Continue setup, then, to connect your domain, choose Continue.
What is Microsoft 365 domain name? ›Microsoft 365 creates a domain for you, like contoso.onmicrosoft.com, when you sign up with the service. The user ID that you create when you sign up includes the domain, like alan@contoso.onmicrosoft.com.
How do I manage DNS records? ›- In the admin center, go to the Settings > Domains page.
- On the Domains page, select the domain and then choose DNS Records.
- Select + Add record and enter the following: For type enter: A (Address) For Host name or Alias, type the following: @ ...
- Select Save.
- In Server Manager, click IPAM. ...
- In the navigation pane, in MONITOR AND MANAGE, click DNS Zones. ...
- In the lower navigation pane, click Forward Lookup, and then expand the domain and zone list to locate and select the zone you want to view.
DNS (which stands for domain name system) records are officially called resource records. Furthermore, on BlueCat's platform, we label them as DNS query types. These names are used interchangeably. There are around 90 different official resource record types.
What are the 4 types of DNS records? ›- A records. What is an A record? Address records, commonly known as host records, resolve IP addresses. ...
- CNAME records. What is a CNAME record? ...
- MX records. What is an MX record?
This allows you to change web hosts without changing domain names. Each website has a specific IP address, and the DNS records pair that IP address to the domain name so users don't need to remember the numeric line. DNS records hold information about every single website on the internet.
Does Microsoft do DNS hosting? ›Azure DNS is a hosting service for DNS domains that provides name resolution by using Microsoft Azure infrastructure. By hosting your domains in Azure, you can manage your DNS records by using the same credentials, APIs, tools, and billing as your other Azure services.
Is Microsoft a DNS provider? ›Rely on the Microsoft global network of DNS servers
Get ultra-high availability for your domains with the scale and redundancy of the Microsoft global network of name servers.
How do I verify a domain in Office 365? ›
In Microsoft 365, click Admin in the header. Under Management, click on Domains. In the list of Domains, locate the domain you are verifying and click on Pending Verification. On the Verify Domain page, click on Verify.
How do I add a SPF record to Network Solutions? ›- Login to your Network Solutions account and select My Domain Names.
- Select the relevant domain and click Manage.
- Go to Advanced DNS page and select Change TXT Record.
- In the TXT record, click the Edit TXT record button.
- Enter the below values in the Host field and Text box:
Then, because Microsoft 365 hosts your DNS, the required DNS records for your services are set up automatically for you. You can update the nameserver records yourself by following the steps your domain registrar may provide in the help content at their website.
How do I add an autodiscover record in Office 365? ›- On the DNS Manager page for the domain, go to Action > CNAME (CNAME).
- In the New Resource Record dialog box, make sure that the fields are set to precisely the following values: Host Name: autodiscover. Type: CNAMEAddress: autodiscover.outlook.com.
- Select OK.
Find Office 365 MX record
Click on the added domain. Go through the wizard and find the MX records. In our example, it's exoip-com.mail.protection.outlook.com. In the next step, we will sign in the Public DNS and update the MX records to Office 365.